HUUB Features
HUUB brings efficient reporting and management to your fingertips. But we aren't just tools. With each HUUB platform we integrate our decades of learnings into frameworks and tips to help you really deliver the best for your community. This means, scripts, checklists, schedules for you to execute without having to reinvent the wheel.
SEE FEATURE BREAKDOWN
HUUB Business Portal Features
Help your businesses self-navigate resources on their own time with our centralized business portal. No more navigating the noise. Each business owner will be presented with relevant courses, grants, local events that can help move their business forward.
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Community Building
COMMUNITY SOCIAL FEED
A central forum for entrepreneurs to discuss any challenges or questions they run into so entrepreneurs can help each other.
CENTRALIZED EVENT CALENDAR
Find all the relevant events in your city in one place. Supply them or have your community add their own.
LIVE CHAT SERVICE
Our team will help entrepreneurs connect quickly with each other, the city or advisors on the network through live chat. Provide better support and faster responses.
COMMUNITY MANAGEMENT SERVICE
Dedicated community engagement specialist who will keep your community active and functions as a liaison to the city.
+UPGRADE
EVENT MARKETING SERVICE
Have all your events branded and properly marketed without lifting a finger. We handle the scheduling, promotions and support you in project management of running online events.
+UPGRADE
LOCALIZED PARTNERS
Recruit local partners and build your city's partner network of resources for entrepreneurs to tap into.
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Education and Entrepreneur Support
LEARNING LIBRARY
100+ trainings and courses available for whenever entrepreneurs need answers. New webinars and learning sessions added monthly.
(+Add your own trainings with our white-glove service)
LIVE WORKSHOPS
Included in your subscription is monthly live workshops led by HUUB and expert office hours available to your whole community.
SITE-WIDE LANGUAGE TRANSLATION
Deliver the platform in the preferred language of the user. Webinars and full site is available in multiple languages.
ECOSYSTEM MAP & GROUP
Identify and map partner resources in a community. Bring together your partners in a resource directory and add a Private Group for true collaboration.
INCUBATION PROGRAMS
Help new and growing companies succeed by delivering on-demand business incubation services.
+UPGRADE
TECHNICAL ASSISTANCE INTEGRATION
Connect consultants directly with businesses. Track number of business served, impact and details of every meeting. Now, completely automated.
(+Case Management Service)
+UPGRADE
AI CASE MANAGEMENT
Take out the case management process altogether. Our AI Case management and knowledge base will help build case plans for entrepreneurs.
(SEE EES)
BUSINESS DIRECTORY/SUPPLIER DIVERSITY INTEGRATION
Help your businesses get seen and recognized by integrating a searchable directory of businesses.
+UPGRADE
LEARN MORE ABOUT
Platform, Branding, Reporting
CITY-BRANDED SPACE
Your City's brand on your own Social Network platform for entrepreneurs to connect with others locally and for you to get better insights.
CUSTOM-BRANDED EMAILS & ONBOARDING TEMPLATES
Email automations and notifications that are branded with your city logo to build trust with your small business community.
15 COMMUNICATION TEMPLATES
Proven and highly-effective plug-and-play email marketing templates to begin rolling out your community. Get better engagement with a built out strategy from our team.
MOBILE FRIENDLY
All pages on the platform and advisor portal are mobile friendly. or upgrade to have a custom mobile app.
MONTHLY REPORTING
Get a monthly snapshot of your community, sent every month. Our standard measurements include demographics report, platform engagement and overall satisfaction.
ADVANCED & CUSTOM METRICS
15+ additional metrics to expand your view of your community. Get a list of businesses most at risk of closure or get real time feedback on new programs or customize what you want to measure.
+UPGRADE
SURVEYING
Push out online surveys regularly to gain clarity in what a business owner is struggling with, real-time. Pull out the most at-risk of closing their businesses to better prioritize support.
+UPGRADE
HUUB Economic Engagement Suite Features
Looking for a lightweight CRM for your economic development work? Our EES platform is here to support your small business engagements and make it simple to build effective, data-driven strategies year-after-year.
DATA AT YOUR FINGERTIPS
Access all your business owner data, from contact information, most recent engagement with partners in your community, what events they've attended, courses they've watched and current grant status. Track your businesses and what support they need at scale.
ENTERPRISE WORKFLOW MANAGEMENT
We work with you customize a workflow that works for you. From grant intake to business license verification and BRE followups, we custom build workflow solutions so you can keep on top of all your businesses in your community.
AUTOMATED OUTREACH
Want more engagement? We can setup automations that help you follow up with your community on a regular cadence, without having to draft every email.
ENGAGE PARTNERS
Engage partners by sharing data and providing better referrals. With all business data in one place, referring businesses to partners is a breeze for you, partner organizations and for your small businesses.
CUSTOM INTEGRATIONS
Want to supercharge your work? We can customize automations to help your tools talk to each other. Want all your contacts to be shared with your email marketing tool? We can help with that. Want to have your business license list automatically import to your EES system, no problem.
+UPGRADE
FILTER AND ANALYZE
Want to build strategic plans that are actually backed by data? Our system collects so much data that presenting real data is easy. Simply apply some filters and see what is happening by zip code, region, background etc.
Learning Library
Take advantage of our growing free learning library or we can help you build up your own localized library. Our Learning Library houses more than 70 live and on-demand business workshops led by experts around the nation made available free for all HUUB communities.
What Small Business Owner's Are Saying
"So I'm coming off this latest webinar on Marketing research and my head is reeling. There has been a wealth of information this last week alone and I am sooo grateful for all these resources. It would have been helpful to have this knowledge 8 years ago when we first opened."
Monika Rutkowski-Lamb
Owner of Gem & Bead Mall
I absolutely am blown away at all the services you're offering for business owners! Wow! I know how valuable this content you're providing is and I'm also impressed at the experts you've brought in who are extremely knowledgeable and truly want to serve us.
Marissa Leinart
Founder of nonprofit ParentLedAcademy.org
