Delivering Small Business Support with Authentic Connections & Solution-Oriented Conversations

Boosting Impact Without Burning Out

When it comes to supporting local businesses, economic development teams are doing it all—juggling programs, partnerships, and endless meetings. But, let’s be honest, time is tight. Even with all the right small business development resources and entrepreneurship advocacy programs in place, making those resources accessible to the small business community is a challenge in itself.

Many small business owners don’t even know what’s available to them, and local economic development teams often don’t have enough hours to close those gaps. This is where the disconnect happens in our entrepreneurial ecosystem support strategies.

The Hidden Gap in Small Business Support

Whether you're in a bustling urban area or a quiet rural community, the story is often similar—your city has great local business support services, but those resources aren't always making it into the hands of the entrepreneurs who need them most.

This disconnect can lead to missed opportunities, stalled growth, and frustration on both sides. It also makes business retention strategies more difficult, since follow-up and one-on-one guidance are often the first things to slip through the cracks when you're short on time.

More Than a Tool—A Human Touch

This is exactly why we created HUUB’s On-the-Phone Support feature. It’s not just another economic development tool—it’s an extension of your team. With this feature, real people from our HUUB team reach out directly to your city’s entrepreneurs. We guide them through available resources, check in on their progress, and make sure they feel seen, supported, and empowered to use what’s already available to them.

Think of us as your behind-the-scenes partner in technical assistance for entrepreneurs, helping build trust through real, personal interactions.

Real Feedback. Real Impact.

The response has been amazing. Small business owners tell us they feel like their city actually cares—because of the authentic, one-on-one support they receive. This kind of connection translates directly into stronger community impact initiatives, better economic growth platforms, and ultimately, a healthier, more connected local business community.